Frequently Asked Question's

What NDIS services do you provide?

We provide various services for many clients. Our support services are personalised for your needs and provided by qualified support workers. Our NDIS services include the following:

Accommodation / Tenancy Assistance
Assistance to Access and Maintain Employment or Higher Education
High-Intensity Daily Personal Activities
Assistance in Coordinating or Managing Life Stages, Transitions and Supports
Daily Personal Activities
Assistance with Travel/Transport Arrangements
Assistance with Daily Life Tasks in a Group or Shared Living Arrangement (SIL)
Innovative Community Participation
Development of Daily Living and Life Skills
Household Tasks
Participation in Community, Social and Civic Activities
Specialised Supported Employment
Group and Centre Based Activities
Specialist Positive Behaviour Support
Community Nursing Care

What experience and skills do staff members have?

The staff members have experience and skills in caring for disabled and elderly clients, including assisting with personal hygiene tasks, cooking, and daily activities. They have worked with clients with various disabilities, such as autism, PTSD, traumatic brain injury, and mental and physical disabilities. They are highly dependable and self-reliant professionals working well in small and large teams.

Can the providers guarantee flexibility in the plan?

We are incredibly pleased to work as per your requirements and are flexible with the plan requirements.

How does the provider check for the quality of delivery by staff?

We evaluate the improvement activity and determine whether care is delivered as intended or an alternative improvement is required. We measure the progress through audits and assessments and document the evaluation methods and results.

How can I get in touch with you?

What kind of training does your staff go through?

Our staff undergo comprehensive training covering mental health conditions, disability, aged care, and community services work. We prioritise safety and fairness in our training, ensuring that our staff are equipped with the necessary skills to provide the best possible assistance to our clients. Additionally, we provide ongoing training and development opportunities to ensure our staff are up-to-date with the latest practices and approaches in their respective fields.

How much does the service cost?

The service cost varies according to the services provided and is calculated per the NDIS rate structure. The cost will be discussed and agreed upon beforehand.

Does your service allow medication?

Yes, our service allows medication administration. However, we always ensure we have the necessary information and consent from the client and their healthcare provider before administering any medication. Safety and adherence to protocols are our top priorities.

Frequently Asked Question's

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